Customer Support

Support Center

Answers to common questions about our products, technology, and equatorial processes. For additional assistance, see contact information below.

Common inquiries about magnetic neutrality, latitude requirements, and product specifications.

Download comprehensive owner's manuals with safety data sheets for all products.

Reach our equatorial support team via magnetically neutral communication channels.

Printable origami tools for precision audiophile alignment and measurement.

Five precision audio calculators with hemispheric correction factors. Measure noise, SINAD, THD+N, cable resistance, and jitter budgets.

Locate an authorized calibration center rated by latitude proximity to the equatorial zero-point.

Warranty terms, returns policy, shipping bands, and product registration with latitude verification.

A field guide to audiophile terminology, compiled by the Equatorial Audio Research Division. 4th revised edition.

Editorial publications of the Equatorial Audio Research Division. The Lexicon and the Listening Room Guide, available for download.