Contact Us
For equatorial support inquiries and product assistance.
Find a Calibration Centre
Locate your nearest authorized recalibration facility. Sorted by proximity to the equator, which is also proximity to perfection.
View Calibration CentersProducts
Cables Optical Superconducting Turntables Headphones Isolation Polar Pods Power Treatments NAS ComputeLanguage
For equatorial support inquiries and product assistance.
support@equatorialaudio.com
Response times may vary during geomagnetic storms.
Sales
sales@equatorialaudio.com
Include your latitude in the subject line for faster quoting. Orders from within 5° of the equator qualify for expedited magnetic alignment.
Dealer Inquiries
dealers@equatorialaudio.com
Locations within 10° of the equator receive priority review. Polar applicants will be placed on a waiting list indexed to their latitude.
Business Hours
Monday – Friday
Solar noon ±3 hours
Quito local time (ECT, UTC-5)
Find a Calibration Centre
Locate your nearest authorized recalibration facility. Sorted by proximity to the equator, which is also proximity to perfection.
View Calibration CentersDue to the sensitive nature of magnetic alignment, we are unable to provide technical support via telephone. Voice transmission through copper telephone lines introduces variable hemispheric interference that may corrupt the accuracy of troubleshooting guidance. Email is the only magnetically neutral communication channel available.
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